issue

Morning all, Struggling to resolve a problem. Back to back WC's in a fourth floor flat and the waste from toilet A(main bathroom) transfers into toilet B (ensuite) we have installed the McAlpine ARB 1 anti-cross flow valve on each side but it has only stopped solids and there is still some...

Hi all, Any help with this one would be much appreciated as I have no knowledge of plumbing. I have a Potterton boiler and a Megaflo cylinder system. I have noticed that when the boiler fires up to heat the water that sometimes at the end of the cycle the boiler pressure drops on the gauge and...

HI I have a triton as2000xt power shower thats been a pain from installation. I had to call the plumper back because the water was not coming through properly and pump was running dry for about 20-30 seconds. It took a while to get the plumber back in to find he fitted the flange pipes the wrong...

Hi Yesterday my shower in the bathroom started to run cold. It started fine but then ran cold...then got warm again before running cold again. This continued and then just ran cold. Other taps ran hot as usual so thought it could be the shower/cartridge. Instead of fiddling with manufacturers...

Hi, I'm at my Witt's end so am hoping someone can give me some advice. I had bathroom refit almost a year ago now after Wandsworth council agreed to change my bathroom into a shower room due to me having an amputation. A company was brought in and it became quite apparent they didn't have much...

Hi All I have an issue with my hot water. I have a gas boiler situated next to a hot water cylinder fed from a water tank in the loft. There are two separate valves one for the heating and the other for the hot water. (No 3-Way Valve) Both valves open when asked to via the controller (Hive...

Hello, I'd like to replace a shower kit and I bought a new MOEN one. Unfortunately, when I unmounted the old one, I discovered that I have the wrong valve. I'm not familiar with the valve differences and I was wondering if I should buy a new kit or if there was a quick fix to my problem. I...

Good evening, I had a cp12 carried out today on a vaillant combi. The working pressure at the valve was 12.5mb and the engineer said minimum was 13mb on this boiler. All other test were ok, but he Ar'd it and asked me to turn it off. Is this correct as other test were fine (combustion and gas...

Hi All, I have a Main Eco 30 Combi boiler I was fitted about 7 years ago, the whole pipe work is new and radiators. I have so far replaced the electrodes since it was old and bent (it was working but I wanted to avoid it failing), the heat exchanger was hoovered and the seal was replaced, the...

I have a Worcester Greenstar 24i junior boiler that is around 12 years old. I am having issues with the pressure on the central heating. When the boiler is off the pressure is dropping down to 0 (I know it should be around 1 bar). When on it is around 1 bar some of the time, but it can go up to...

Hello, I am stumped on this after spending hours trying and retrying to make resolve a leak. I installed an RKF CWF028-MB bathroom Faucet fixture. I can't get it to stop leaking between the jam nut and threads on the drain tailpiece. I've included two pictures. Everything else is fine. I've...

I've been to look at a boiler intermittent ignition failure and of course when I'm there it's working ok but got a video sent by the customer of the noise. I can't quite figure if it's the boards relays or the gas valve making the noise . Your thoughts would be appreciated

Apologies for any terminology used that doesn't make sense to any plumbers here - not sure on part names etc. so please correct me as I'm always keen to learn and understand 👍 Moved into a property about 3 years ago and water UFH already installed (JG Speedfit One Room). Been working fine and...

Hi guys. I have not really dealt with these units so wondering if anyone else has. Have no power on the digital on off button and I have power to the processor. Aqualisa have given 3 options, they fix the processor (how?) For £400 Install all new kit with latest smart features at £750, usually...