issues

Hi, after several summer months without use I tried to turn on the heating on my Ariston Combi A Series but after half an hour or so I went to go see why it wasn't coming on. The boiler seems to be constantly trying to run the hot water pump although strangely it isn't trying to heat the water...

I have just bought a new flush for my cistern as the old had broken however upon fitting, the new flush outlet is the same width as the pipe leading to the toilet and im struggling finding a way of connecting them. Can I just have someone tell me there is some sort of fitting or adapter I can...

Hi there 👋🏾 Hoping that someone might be able to take the time to help me understand our central heating system. We recently moved in to a relatively new, 4-bed semi-detached house (2015), having come from a 2-bed flat. The new house has three floors, with a ground floor WC, first floor...

Hi all. I've inherited a job that's the customer has spent a small fortune on and needs rectifying. So the layout is as follows. System boiler. Unvented cylinder. Mains static 1.5bar Dynamic 0.5bar Flow rate 8LPM 5 mixer showers, 4 of them ensuite. 1 bath. Secondary return. Issue is they...

Dear All I am really confused but I have a foul brown smelling water coming from this bath in the material it’s self!! Sometimes loads of it I only installed it a month ago! Help!!

Hi all, any help would be much appreciated as I'm a little confused. Setup is an unvented cylinder (yplan) with a glowworm boiler. When the timeclock is hot water on nothing happens & when heating is timeclock on/stat up nothing happens. If you press a button actually on the boiler from...

can anyone tell me what type of pump this is? its from my wife's food truck and i want to get a replacement.....its used to supply water from the water tank to the tap. thanks for your help GB

I have a BAXI combi boiler in my kitchen… the hot water works perfectly in the kitchen sink. In my bathroom, the shower also works fine after taking a while to warm up but the sink tap runs cold very quickly. It didn’t always do this, it was intermittent at first… the tap started dripping as the...

Hello, hope you're all enjoying the bank holiday weekend. I have a customer with a Dedicated Pressure System (DPS) Heat Bank System (Thermal Store). If they run one bath/shower, it's fine. If they try to run two at once the water at both is barely even warm. I know the house has been extended...

Hi guys any one experience wirquin shallow traps?! Great design. I’m having an issue for the chrome cap too stay on? There’s three screws where the cap slots in to place but everyso often it pops off. If anyone has experienced this please let us know how to fix. Thanks

Hi The push button on my Wirquin flush stuck so in trying to release it I managed to break the button! See photos. As it's also leaking into the pan should I just replace the whole mechanism? If so, what is a good replacement? And is it easy to replace? Thanks for any help. Steve

We moved into our house in October and the boiler needs replacing. We got quotes but were informed by the gas engineers that we have a commercial gas meter and this needs to be changed in order for them to do the work and to get the boiler guarantee. We contacted our energy supplier who have...

Hi, i was wondering if somebody could give me some advice..... I was called out to a boiler breakdown the other day. Worcester 15Ri. When i arrived onsite the blue light was flashing i put it into reset, fan started, boiler ignited . Boiler reached temp very quickly and shut down on overheat. I...

Hi, we have an ideal Logic combi 30 and have an issue with the system loosing pressure. We have had an engineer look at the system twice without being able to find a fault. I isolated the boiler last week to determine it was the boiler and not the rest of the system. When the system was warm...

Hello, I am a homeowner looking for advice. The mains water comes into our property via the downstairs cloakroom. House was built late 1970s. We've had three plumbers (local) that have been stumped/unable to remedy the situation. We're having the downstairs cloakroom refitted, and the...

I have a hot water and cold water pump in the house for the bathrooms in a 3 strorey victorian house. the pumps are not stopping. can someone help. I am in SW116AB - Clapham

Hi all, I have two issues that may be caused by one issue if that makes sense. First is that the central heating will only come on when the upstairs hot water tap is running (usually the three way valve from what I have read) Second is that when the heating is actually on the downstairs rads are...

Hi all I've had a new quadrant shower fitted in my ensuite (complete job, new tray, tiles, enclosure etc) which leaks from both corners. My fitter came back twice to add more silicone and I expressed concern at the time that there was silicone on the inside of the enclosure where the wall...

Been fitting Viessmann Boilers for a while now and just recently had a few that have either been damaged or have missing parts when they are unpacked. Had one today that has the condense trap plug missing and the when trap is all moving about. Really bad for what is meant to be a quality boiler...

Hello all! I'm located in the US. I had a water pressure issue (150PSI) until I replaced the water pressure regulator (replaced the faulty one with a WATTS LF25AUB-RK,) which came preset to 50PSI. It held that pressure for about a week. Slowly but surely, the water pressure's been creeping up...