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Advice on having an install At Risk warning

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mutley racers

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Hi guys. I am after a bit of advice. I installed an Intergas boiler a couple of yrs ago. The client called me and said it kept cutting out so I told her to call Intergas. Intergas came and fitted a new gas valve but labelled the boiler At Risk for having no isolation valve at the appliance. He Mentioned she should get the installer back to fit one. Now I have never installed a boiler without an isolation valve as they all come with them.

Now I asked her if anyone had done any work on the place and it turns out that the gas meter was relocated from inside to outside. Now the pipe work looks a mess from video calling and definitely not something I did and with the valve removed.

Should I call Gas Safe up and explain this?

All advice welcome. Thanks
 
Hi guys. I am after a bit of advice. I installed an Intergas boiler a couple of yrs ago. The client called me and said it kept cutting out so I told her to call Intergas. Intergas came and fitted a new gas valve but labelled the boiler At Risk for having no isolation valve at the appliance. He Mentioned she should get the installer back to fit one. Now I have never installed a boiler without an isolation valve as they all come with them.

Now I asked her if anyone had done any work on the place and it turns out that the gas meter was relocated from inside to outside. Now the pipe work looks a mess from video calling and definitely not something I did and with the valve removed.

Should I call Gas Safe up and explain this?

All advice welcome. Thanks
I would go and look at it in person and see if it has been altered.
If it has it is little to do with you.
A face to face meeting normally works better than anything else.
In my opinion.
 
If any gas work's been done, there should be paperwork that supercedes yours. Also, did the boiler have a gas valve built in or did the M.I. say to fit one as an extra? (Never fitted an Intergas meself so don't know)
 
Can't see how it's AR. Also no isolation valve on the appliance?
If you fitted one and it's been removed then it's not down to you. Obviously you can charge them to fit another one though.
 
Bet they listed it at modifying a manufacturers part :D
 
The ones i have fitted all had a isolation valve and it is part of the Gas regs 26(6) . kop

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