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Thermo Evocyl seems to be on 24/7 and noisy

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Thermo Evocyl 24/7 noise

Cylinder pump makes a noise 24/7 and is next to the bedroom. This is a brand new house and the noise actually keeps us awake at night. Plumber came and said that's just the way it is. Surely in this day and age a system isn't designed to make a noise permanently. Any advice on what to do next would be much appreciated. Neighbour has complained also with same problem.
 
Nope wired incorrectly or programmer on constant
 

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