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when the customers ask for discount

Discuss when the customers ask for discount in the Plumbing Jobs | The Job-board area at PlumbersForums.net

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How much discount would you give when the customer ask: " [FONT=&quot]Is there any discount for a cash payment?[/FONT]
 
All depends on the job really, but being most of my work is gas related i dont change prices whatever the payment is because its all booked in correctly and guaranteed for 12 months..

I think this subject depends on alot of things but mainly the work and your individual generosity.. :D
 
The work in question is a bathroom swap and tiling over. I never give this option to my customers because it look very unprofessional. but when the customer ask you it is a bit different. You want to keep your customer happy and you don't want to be out off pocket either.
 
When people ask to pay cash they assume it's going to be cheaper , they can pay by any form they want but the price is still the same
 
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I had an old lady the other day who tipped me £6.25 when writing out her cheque for a small job. Seemed random.

It was only back in the van I worked out she had tipped me a fiver minus the 20% tax. Because obviously if she had tipped me in cash she wouldn't have to add extra because - for the tenth time running, what are the chances? - it would have blown straight out of my hand as I walked out of the door and straight into the door of the nearest off-license.
 
i say, you have it discounted cos i thought it was for cash if you wanna pay by cheque it will be more to cover the bank charges usually the carnt pay you quick enough

anyway discount for a tradesman with all the overheads we have,what a cheek anyone would think were stall holders
 
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if they ask before the work it is up to you, but after completing work i wouldn't do any discount. there is an agreement between customer and engineer, and i like to stick to that agreement.
 
I had a strange encounter with an old lady on Wednesday from my village, on the way home I dropped in to look at a dripping tap. Ceramic disc kitchen mixertap, I won't discuss prices on here because it leads to too much debate but lets just say I was in a good mood and gave her a woping discount to which any sane old lady would have snapped my hand off.

I thought I was there to do the job but all she wanted was a quote! She said "I hope you wont be offended but I'd like a second opinion!" I could have had it working in five minutes.

Some other guy turned up just after me and she rang me that evening to say he's done it, she was very nice and everything but what a bizzare experience?
 
You should be including A.B.E. in your estimate anyway, this will cover any discount they might want, which will make you look good knocking some off but in reality you wont be knocking any off :)
 
(quote Phil )I had a strange encounter with an old lady on Wednesday from my village, on the way home I dropped in to look at a dripping tap. Ceramic disc kitchen mixertap, I won't discuss prices on here because it leads to too much debate but lets just say I was in a good mood and gave her a woping discount to which any sane old lady would have snapped my hand off.


its called a timewaster
 
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discount for cash? Nope, cash is more bother than its worth in my experience, i got £500 cash the other day, before I know it, I spent £100 on fuel for the van, £10 for lunch, £40 in screwfux (not a typo btw) and loads more other purchases.. I either need a strongbox in the van that I cant open or pay me cheque/card/bank transfer otherwise it gets frittered away.
 
its like the one "ave got a leak on my washing machine tap can you come and have a look" first thing they ask is how much will it be" dont no till i look at it someone else as quoted me £40 so why you asking me then for that price by the way there not in till after 6.30 "so you want me to come out after 6.30 to look at a tap the you already had a cheap quote on ,use my petrol just for you to say ,no its to dear i say " would you go into work for a few hours for nothing, usually its no to me its just the same as asking for discount where they want it cheaper but wouldnt have less wages themselfs
 
I always say it doesn't matter as it all goes through the books. It always offends me as it sounds like they're assuming I'm a desperate tax dodger with no ambition.
Sometimes when people try to knock my price down I explain that it is a growing business with more overheads than a one man band.
A few times I havn't been able to resist a little rant about how I pay £250 a month advertising, 250 a month pension, 1500 in direct debits and thousands to be qualified, 28% tax, I need the credit rating for a mortgage and business loans so I couldn't survive if I quoted for much less. That's when some people have suggested I should only charge 100 quid a day.
 
When I get asked I point out that as a sole trader under the vat threshhold, I don't charge vat, and it all goes though the books and into the bank so cash or cheque is equally fine.
 
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